Shipping policy
Shipping Policy
We know time matters when you are preparing for the season, a trip or the next day in the field. Our fulfillment team works to process and ship Fieldskin® orders promptly and accurately.
Order Processing
Most orders placed before 1:00 p.m. Central Time on a business day will be processed and shipped the same day.
Please allow up to two business days for order processing during normal order volumes.
Orders placed after the cutoff time, on weekends or on holidays will begin processing on the next business day.
During product launches, promotions or unusually high order volumes, processing may take longer. We will communicate any significant delays whenever possible.
Shipping Method
Fieldskin orders are shipped through the United States Postal Service (USPS).
Available shipping options and any applicable charges will be displayed during checkout before your order is submitted.
At this time, Fieldskin ships to addresses within the United States.
Delivery Times
Delivery time begins after your order has been processed and accepted by USPS.
USPS delivery estimates may vary based on the shipping destination, selected service, weather, holidays and other carrier conditions. Estimated delivery dates are not guaranteed by Fieldskin.
Tracking Your Order
When tracking information is available, it will be sent to the email address provided with your order.
Please allow time for USPS to scan the package and update its tracking status after shipment.
Shipping Address Changes
Please review your shipping address carefully before completing your purchase.
Once an order has entered fulfillment, we may not be able to change the address or redirect the shipment. Contact our team as soon as possible if you notice an error.
Fieldskin is not responsible for delays or delivery issues caused by an incorrect or incomplete address entered during checkout.
Delayed, Missing or Damaged Shipments
If your tracking information shows a delay, please allow additional time for USPS to complete delivery.
If your package appears to be lost, arrives damaged or is marked delivered but cannot be located, contact our team with your order number. We will help you review the shipment and determine the appropriate next step.
Questions About Your Order
We want you and your dog ready for the conditions ahead. Contact the Fieldskin team if you need help with an order, shipment or delivery concern.